Contact Us
We're here to help.
Standard Acceptance is committed to transparent communication and responsive service for consumers, clients, and partners. Our team is available during normal business hours to assist with account inquiries, payment arrangements, and general questions.
Office Hours:
Monday – Friday, 9:00 AM to 5:00 PM Eastern Time
(Holiday hours may vary)
Consumers
For assistance with an existing account or to discuss payment options, please contact our Customer Care team. You may reach us by phone during regular business hours or by email at any time. Written correspondence may also be mailed to the address below.
Customer Care
Standard Acceptance, Inc.
1603 Capitol Ave Ste 415
Cheyenne, WY 82001-4562
Phone: 1 (877) 779-4828
Email: support@standardacceptance.com
Disputes and Complaints
If you have a concern or wish to dispute information related to your account, please contact our Compliance Department. Every consumer communication is handled with professionalism and care. Our team will review and respond promptly to ensure a fair and accurate resolution.
Refer to our Customer Feedback & Complaint Form
Compliance Department
Attn: Chief Compliance Officer
Standard Acceptance, Inc.
Email: compliance@standardacceptance.com
Phone: 1 (877) 779-4828
Creditors and Portfolio Partners
Standard Acceptance works with originators, lenders, and financial institutions to acquire and service consumer receivables in a secure, compliant, and transparent manner.
We specialize in providing liquidity solutions for charged-off, dormant, and non-performing portfolios while maintaining the highest standards of integrity and data stewardship.
To discuss portfolio sales or partnership opportunities:
Email: info@standardacceptance.com
Phone:1 (877) 779-4828
Service Providers
We partner with a carefully selected network of collection agencies, law firms, and technology vendors who share our commitment to compliance and consumer respect. All providers must maintain current certifications, data-security protocols, and adherence to applicable laws and regulations.
Interested in joining our network?
Submit your contact information and company profile to:
vendors@standardacceptance.com
Mailing Address
Standard Acceptance, Inc.
1603 Capitol Ave Ste 415
Cheyenne, WY 82001-4562